I want to reiterate my sincere congratulations to you on the excellent quality of your maintenance/administration of the Resort Villas.  I have lived in OT 2, Resort Villas, and now Lake Villa 2, hence am able to compare the administrative quality of these buildings.  And without a doubt Resort Villa Administration is the most efficient and effective of the three.  Again, my congratulations to you!

-Bill Murray, Resort Villa One

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As President of the Ocean Club and resident of Resort Villas as well as owning another unit in the OC, there is no doubt that Resort Villas is the best run association in Ocean Club.

-Philip Wynne, OCCA President

 

The property manager has done an excellent job maintaining the property. She maintains the Association’s books in good order and does a great job controlling community expenses.  In terms of responsiveness, attention to detail, and controlling costs while preserving the quality of the property, Ms. Elias-Reyes de Rivera excels.

-Drew Panahi, former Resort Villa Director

 

My experience of our management of the property has been entirely positive. I am pleased with how the ongoing and numerous upkeep issues are addressed with care and competence.   To do this year after year within a well-controlled budget that has kept our management fees from skyrocketing is impressive and appreciated by full-time, long term residents like me.

-Charlotte DeKanter Chung, former Resort Villa Director

 

Mrs. Elias-Reyes de Rivera has performed with excellence in all her responsibilities as Property Manager. Her responsive to issues is commendable.  One of the most important considerations for the members of the Association is to provide a clear and concise record of the financial state of the Association, which has been admirably accomplished.

-Roger Leblanc, Resort Villa Director

 

I would like to take a moment and thank you and your staff for the excellent work that you all have done with your buildings.  I have to say, no other buildings that I have inspected in the past has ever taken such rapid corrective measures.  I wish other Key Biscayne buildings had you and your team managing them.

-Theodore Pautauros, Key Biscayne Fire Department

 

Thanks Sonia, as a retired architect, I’m very impressed with how the roof project is going.  Very little inconvenience, on schedule, on budget and most importantly, without the need for additional assessment. Budgeting for capital improvements is something that Resort Villas does well.

-Michael Lahowin, Resort Villa Two

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I would like to congratulate the Board and you as Manager for the great work on the budget and maintenance of Resort Villas.  I had the opportunity to review the budget and our condominium looks in good shape thanks to the work Resort Villas has done for years.

-Silvia Rial, Resort Villa Two

 

Thank you and your team for keeping our budget lean and efficient. I’m sure many other condo owners in other buildings wish they could have done and have your leadership in their buildings.

-Shayna Lopate, Resort Villa One

 

We are very happy with the way you have managed our buildings, providing preventive maintenance and dealing with the many problems that arise. You and your staff have been prompt and attentive whenever we had any issues or questions.  We feel we are well taken care of here.  Keep up the good work!

-Kathy and Homer Farias, Resort Villa One

 

We really think Sonia and her team have done a superb job keeping our property at a very high standard.

-Fernando Davila

 

Sonia…Alan and I would like to thank you for your superb management of the Resort Villas.  While visiting KB this past week, I have seen first hand the difference between the status of the Resort Villas versus all the other buildings at the Ocean Club.  It is reassuring to know we are in good hands.

-Patricia Martinovich, Resort Villa Two

 

Sonia, thanks for keeping us informed and the excellent job you and your team are doing to keep our homes pristine and our condo balance sheet even better.

-Brad Lederman, Resort Villa One